How WhoIsAvailable helped the largest educational IT hub in Bulgaria with a compliant e-signing

"WIA is the game changer that has helped us with the administrative burden at a time when we felt forced to switch completely to remote work due to the pandemic outbreak.
The platform is all-encompassing, extremely easy to navigate, and user-friendly. WIA is a remote workforce management platform of a new era."

- Yuliyana Tahova, a Human Resources Lead at SoftUni

Founding Year

Meet SoftUni

SoftUni is the largest and most authoritative institution for IT education in Bulgaria, helping thousands of people to kick-start their career in the field of software engineering, digital marketing and design. Founded in 2013, SoftUni has organized several in-depth training programs, free entry-level courses and seminars, events and other educational initiatives.

The challenge

Due to the COVID-19 pandemic, the company was forced to go fully remote. As a result, some administrative duties were severely affected. SoftUni had to quickly find a solution to digitise the signing of documents (i.e. contracts, PTO, sick leaves, etc.) and store them securely. WhoIsAvailable was the answer for a hassle-free, compliant, and effective e-signing process.

The solution

During the technical implementation, SoftUni benefited from the full support of WhoIsAvailable's professional team. In the end, additional online training was provided to the SoftUni HR and recruitment staff. They have now been using the platform for a little over a year, being fully compliant with the legislation requirements. Since adopting WhoIsAvailable, SoftUni has made savings in a number of areas, including:

  • reduced document turnaround time
  • eliminated printing and postage time, efforts, and costs
  • carbon emission reduction
  • minimized risk of human error
  • lessen threat of fraudulent activity